UnDesked

UnDesked is modernizing frontline work environments with a centralized platform that transforms scattered tasks, safety protocols and updates into a unified, high-performance ecosystem.

Engineered for deskless environments, the platform empowers HR and operations leaders with real-time communication, visibility, and control by connecting teams to critical workflows. From scheduling and SOPs to training, safety and incident reporting, everything is accessible through an intuitive interface, via mobile devices, kiosks, and digital signage.

Desk-based employees start day one with tools such as Outlook or Teams. But frontline workers, who power essential sectors like manufacturing, logistics, energy and construction, retail and hospitality are often left without access to modern systems. Many organizations still rely on clipboards, bulletin boards and disconnected apps. The lack of integration leads to blind spots and breakdowns that compromise team performance. UnDesked fills that gap with a system purpose-built for the fast pace and complexity of frontline environments.

“We are designed to be the Office 365 counterpart for frontline workplaces,” says Co-Founder Jeff Fiala.

Whether supporting rotating shifts, temp workers, subcontractors or full-time employees, the platform replaces patchwork tools with one cohesive system. Tasks, communication, resource sharing and real-time updates flow through a single interface tailored to the specific needs of each workplace.

On a production line, kiosks might deliver how-to videos, SOPs or inventory alerts. In break rooms, they offer access to HR updates, shift swaps or announcements. On job sites or in warehouses, digital signage and text messaging ensure every worker receives critical updates, such as a new safety protocol or an urgent shift change, regardless of their role or access level.

The entire system is designed to work in sync. A safety incident, for instance, can instantly trigger a related maintenance task and notify the right teams, eliminating handoffs, improving response time and strengthening accountability across the operation. By streamlining how work is assigned and information flows, UnDesked ensures frontline teams are equipped to contribute as well as remain agile amid shifting operational priorities.

A Smarter Way to Onboard, Train and Ensure Safety

UnDesked delivers measurable operational transformation by acting as a true catalyst.

Clients report faster onboarding, tighter safety compliance and more efficient coordination across sites, because frontline workers are equipped with critical tools and information, delivered precisely when and where they are needed.

Temp workers, contractors and full-time staff gain instant access to training, safety updates, task assignments and documentation, minimizing disruptions and reinforcing a safer, more synchronized workflow. With everything at hand, teams work with greater clarity and consistency, reinforcing performance from the ground up.

The impact is tangible. When a large manufacturer faced rising compliance costs and a constantly changing workforce, its safety processes were strained. Critical information was scattered across paper files, wall posters and word-of-mouth instructions, leading to procedural blind spots and inconsistent communication.

By installing UnDesked’s digital hubs across its facilities, workers and visitors obtained immediate access to safety protocols, training videos, incident reporting tools and other essential resources. It led to faster onboarding and a noticeable decline in safety-related incidents and associated costs.

Real-World Expertise, Designed into Every Workflow

With over a decade of experience serving frontline workplaces, UnDesked brings a deep, practical understanding that sets its team apart from technology providers unfamiliar with the realities of these environments.

A key strength is the team’s ability to operate at the critical intersection of hardware and software, ensuring that digital signage, kiosks and other devices work seamlessly as part of the platform. UnDesked understands that hardware failures erode trust, so reliability remains a core priority.

This operational fluency is especially critical for industries with limited IT resources. Many frontline workplaces can’t support complex rollouts or fragmented solutions. UnDesked addresses this by blending intuitive software with rugged, dependable on-site tech, offering a platform that’s easy to adopt and manage. From onboarding and workflow building to hardware maintenance and ongoing customer support, clients gain a fully supported partner, not just a tool.

“Our clients don’t need big IT departments to succeed,” says Co-Founder Jeremy Jacobs. “We bring the tools, the setup and the ongoing support, making digital transformation realistic, not overwhelming.”

Building on this momentum, UnDesked focuses on expanding the value it delivers as more clients digitize analog processes and build robust frontline workflows. A growing priority is deeper integration, connecting the platform with widely used enterprise systems to enable seamless data sharing and automated triggers across operations.

To further accelerate transformation, UnDesked is fast-tracking the delivery of templated best practices, rolling out pre-built workflows that cover everything from safety and maintenance to production operations and quality control. These proven models, shaped by insights from thousands of frontline workplaces, help organizations move beyond legacy working methods and standardize operations at scale.

UnDesked gives frontline teams the digital edge, transforming the invisible engine of global industry into a connected powerhouse built for sustained productivity.